ACEF

Extrait de l’étude de satisfaction 2011 sur les SIGB (Perceptions 2011: An International Survey of Library Automation, par Marshall Breeding) relatif à Aleph et Voyager :

Two products from Ex Libris were represented in the survey results, Aleph, (139 responses) and Voyager, (154 responses); the company continues support, marketing, and developmlent for both of these ILS products. Ex Libris has announced Alma as its next generation system. Aleph and Voyager serve large and diverse organizations and offer very complex functionality, placing them into a tier of products that tend not receive superlative marks. Aleph received a mean score of 6.28 on ILS satisfaction, just a bit higher than that of Voyager (6.07). Perceptions of the company between these two products show slightly higher ratings from Voyager libraries (6.21) than those running Aleph (6.04); A simlar pattern emerged for customer support with libraries running Voyager slightly happier (6.16) than Aleph sites (6.07). 25.71 percent of Aleph libraries indicated interest in migrating to a new ILS with 14 mentioning Alma as a replacemetn candidate. 38.31 percent of Voyater libraries indicated interest in migrating to a new ILS with 21 mentioning Alma as a replacement candidate.

Une version interactive de l’étude est également disponible. Elle permet d’obtenir des éléments par catégories (par type de bibliothèque, par résultats particuliers, par SIGB, par pays…).